Why are you not on trustpilot

Such resources as trustpilot cannot officially support our type of business due to current cannabis legislations within UK.

We were present on that resource sometime ago but trustpilot had to block our genuine accounts due to high user activity . Furthermore our main goal was and will be to provide high quality product and customer service to our clients and to confirm this – you could see product reviews from our customers on our website where we do keep all of them (even negative ones where we personally reply) unless they are not relevant to the product itself.

You can contact our customer support service sales@ukgreenman.co.uk 7 days a week and ask any questions to make sure that you contact real people and to get answers to them.

Alternatively, you could google “ukgreenman reviews” and some forums have thread discussing our business with them. We hope it helps to make the right decision for you 😊

How to understand if a site selling THC products is a scam

Normally scam sites have an abnormally big range of different strains – this fact should straight away trigger your security on where would they get so much product and so many strains unless it is a marketplace. Secondly, if the site offers to look too good to be true – it most likely is. Thirdly, scam sites normally offer only to buy in bulk or in high quantity so they know that customers would not return again and this makes their profit from scamming

Why do you sell in the clear net

Ukgreenman team strongly believes that the UK is coming very close to cannabis legalization and we would like to be in that business a little bit ahead before it happens. Although, our deep-web website will be operating shortly.

Do you post only in the UK

We ship worldwide and we do next day delivery within the UK

What if i make a mistake with my shipping details

It's solely the responsibility of the customer to provide correct shipping details. If you have placed the order and have noticed an error – please contact customer support ASAP to rectify it. We do not provide refunds in the occasion when the customer has not provided correct shipping data.

When will i get my tracking number

As for the tracking number – it’s not commonly shared purely due to privacy reasons and is used only in the case when order is not delivered / disputed. It’s sort of guarantee for you that if the package is stopped – it would be refunded/resent to you. It’s common practice in this kind of business and is used in dark web markets too. But if you insist the tracking number will be send to you.

Do i need to give my true details and are you keeping them

We do not need to know your true names except for your delivery address. Our organization does not share any customer details and you do not necessarily need to register with us. We hold our servers in a secure location and in case of intrusion – we will destroy the data physically.

Is cryptocurrency transactions safe

Although transaction remains within blockchain history it does not contain any personal data. Also, we frequently change our wallet addresses so there will be no proof that you bought something from us. Thus, please only transfer to the wallet addresses which are listed on the checkout page

I have not received my order - what should i do

Our store has 99% success rate on delivery as we take the packaging process extremely seriously. However, we believe that there might be cases when there was an error from either our side or the package was lost/stolen. If you have not received your order within given time frame please contact us. We will investigate the position of your package. In the event when tracking data shows that your order is lost - we will provide a replacement free of charge. In case your order has status delivered - no replacement is provided as we trust the courier data.

Where can i purchase cryptocurrency

There are plenty of exchanges that allow you to buy any kind of cryptocurrency. moonpay.com, bitcoin.com or even in your Revolut account is an example of a wallet where you can purchase bitcoin straight to our wallet.